We handle the compliance complexity so you don't have to. Every verification automatically satisfies Australian and New Zealand legal requirements — no extra configuration needed.
Our infrastructure and technology meet the most rigorous international standards for identity verification and data security.
Direct connection to the Australian Government's Document Verification Service (DVS) — the authoritative source for verifying Australian government-issued identity documents. The same system used by Australia's major banks, financial institutions and government agencies.
Our infrastructure is certified to ISO 27001, the internationally recognised standard for information security management systems. This certification confirms that our security controls, risk management processes and data protection practices meet rigorous international standards.
ISO 27017 certification covers cloud-specific security controls. ISO 27018 specifically addresses the protection of personally identifiable information (PII) in cloud environments — directly relevant to identity verification data.
Our liveness detection technology is certified to iBeta Level 1, the industry standard for anti-spoofing in biometric systems. This certification confirms our system can reliably detect presentation attacks — including printed photographs, screen replays, masks and AI deepfakes.
We are an approved intermediary for New Zealand's Department of Internal Affairs (DIA) identity confirmation services. This allows us to verify NZ passports, driver's licences, birth certificates and citizenship documents directly against official NZ government records.
AIS is built specifically around Australian and New Zealand compliance requirements.
Every verification meets the Anti-Money Laundering and Counter-Terrorism Financing Act requirements for customer identification. Your AIS audit trail satisfies Part B KYC program documentation requirements. AML and PEP screening is included on every check.
We comply with all 13 Australian Privacy Principles. We never store copies of identity documents. All data is encrypted in transit and at rest. We have documented data breach response procedures.
Our verification process satisfies TPB proof of identity requirements for registered tax agents, BAS agents and tax practitioners. The digital verification record meets TPB documentation standards.
Our New Zealand verification services satisfy the Anti-Money Laundering and Countering Financing of Terrorism Act requirements for NZ reporting entities.
For ASIC-licensed businesses including mortgage brokers, financial advisers and credit providers, our KYC process satisfies the identity verification requirements under ASIC regulation.
Australia's expanded AML/CTF obligations now apply to real estate professionals. Our verification process is specifically designed to meet Tranche 2 customer due diligence requirements.
Identity data is among the most sensitive information that exists. Here's exactly how we protect it.
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Biometric data and identity documents are never stored in plain text.
We never store copies of your customers' identity documents. The document is scanned, verified and the image is immediately deleted.
Verification records and audit trails are securely stored for 7 years to meet AUSTRAC's record-keeping requirements. After 7 years, records are automatically deleted.
All Australian verification data is processed and stored in Australian data centres. We do not transfer personal information overseas without appropriate safeguards.
Role-based access controls ensure only authorised users can view verification results. Multi-factor authentication is available on all accounts.
We have documented security incident response procedures compliant with the Notifiable Data Breaches scheme. You will be notified within 72 hours as required.
The Document Verification Service (DVS) is a joint initiative of the Australian Government and state and territory governments. It allows approved organisations to check whether the details on a person's identity document match the original record held by the issuing agency.
When you run a DVS check through AIS, we send the document details your customer provides to the government issuing agency. The agency returns a simple yes/no: the details match, or they don't.
This is the gold standard of Australian identity verification — the same check used by the big banks. AIS gives small businesses access to exactly the same government infrastructure, at a fraction of the enterprise price.
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